BTC Markets
BTC Markets is a Melbourne exchange established in 2013, running a traditional order book in AUD. In December 2020 a marketing email exposed customers' names and email addresses to other customers; no passwords or funds were involved. It said it had no exposure to FTX.
Checked 31 October 2026. Each fact links to its source. General information, not a recommendation.
At a glance
- Founded
- 2013 (BTC Markets Pty Ltd registered 3 June 2013) (BTC Markets: What is BTC Markets? · Australian Business Register: BTC Markets Pty Ltd)
- Based in
- Melbourne (VIC 3121) (Australian Business Register: BTC Markets Pty Ltd)
- Australian operator
- BTC Markets Pty Ltd, ABN 45 164 093 887 (Australian Business Register: BTC Markets Pty Ltd)
- Leadership
- Lucas Dobbins, CEO since February 2026 (previously CTO); Caroline Bowler stays on the board (Financial Newswire, Feb 2026)
- AUSTRAC
- Registered digital currency exchange (BTC Markets' own statement) (BTC Markets: Regulation)
- ASIC licence
- None of its own. It's an authorised representative (AR 1297122) of its sister company BTCM Payments Limited (AFSL 525840), for payments and general advice (BTC Markets blog: BTCM Payments granted AFSL · BTC Markets blog footer)
- Trading fee, entry tier
- 0.85% on AUD and USDT markets (under A$500 traded in 30 days), falling through 20 tiers to 0.10%; fees include GST (BTC Markets fees)
- AUD deposits
- PayID/Osko and bank transfer free; Australian debit or credit cards (fee shown before you confirm, A$30 minimum). Bank withdrawals free (BTC Markets fees · BTC Markets Support: card deposits)
- Customers
- Over 400,000 clients (its own claim, 2026) (BTC Markets blog: 13 years)
- How it holds your money
- It says it doesn't lend client assets, runs no proprietary trading desk and holds client funds separately (BTC Markets blog: 13 years)
- Proof of reserves
- None published that we found (BTC Markets blog: 13 years)
- FTX exposure
- None: its then CEO said it had "zero exposure to FTX" (Nov 2022) (Investor Daily, Nov 2022)
- 24-hour trading volume
- Not available right now
Security record
· Customer data exposed
Marketing email exposed customers' names and email addresses
A batch marketing email put recipients' names and addresses in the visible "To" field, so each customer could see up to about 1,000 others. BTC Markets put the number of account holders at over 270,000.
Outcome: No passwords or funds were exposed and the exchange itself was unaffected. BTC Markets said it would report the breach to the privacy regulator (OAIC).
Regulation and legal action
We found no regulator or court action against BTC Markets's Australian business up to 31 October 2026.
Prices on CoinWharf
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