Exchange profiles

Crypto.com

Crypto.com, founded in 2016, is run from Singapore and serves Australians through Foris DAX AU Pty Ltd, under licences held by related companies it acquired. In January 2022 about US$34 million was taken from 483 customer accounts, and Crypto.com reimbursed them.

Checked 31 October 2026. Each fact links to its source. General information, not a recommendation.

At a glance

Founded
2016 (Crypto.com's own figure) (Crypto.com: 100 million users, May 2024)
Based in
Singapore; its Australian companies are registered in Sydney (Wikipedia: Crypto.com · Crypto.com Australia Financial Services Guide)
Australian operator
Foris DAX AU Pty Ltd, trading as Crypto.com, ACN 640 692 735 (Crypto.com Australia Financial Services Guide)
Leadership
Kris Marszalek, co-founder and CEO (Sep 2025) (Cointelegraph, Sep 2025)
AUSTRAC
Not confirmed: Wikipedia says it's registered, but we found no Crypto.com or AUSTRAC statement naming the company. Check AUSTRAC's register (Wikipedia: Crypto.com · AUSTRAC: register of virtual asset service providers)
ASIC licence
None of its own. Foris DAX AU is an authorised representative of Foris Capital AU (AFSL 533278, for crypto that counts as a financial product) and Foris GFS Australia (AFSL 467462, payments) (Crypto.com Australia Financial Services Guide)
Products
Spot trading only for Australians, with no margin or leverage (Oct 2026 disclosure document) (Crypto.com Australia Product Disclosure Statement)
AUD deposits
PayID with no Crypto.com fee, A$20 minimum (Crypto.com Help: Set up an AUD account)
Coins
400+ (its own figure) (Crypto.com Australia prices)
Customers
More than 100 million worldwide (its own claim, May 2024) (Crypto.com, May 2024)
Proof of reserves
Checked once by auditor Mazars with a Merkle tree, as at 7 December 2022; we found no later Crypto.com report (Crypto.com Help: Proof of reserves)
24-hour trading volume
Not available right now

Security record

  1. · Customer data exposed

    Employee phished; some users' personal data exposed (reported 2025)

    Bloomberg reported in September 2025 that hackers got into a Crypto.com employee's account in 2023 and exposed users' personal data. Crypto.com says a phishing attack exposed limited data on "a very small number of individuals", that it reported the incident to regulators, and it rejects the suggestion it was hidden.

    Outcome: Crypto.com says no customer funds were accessed.

    Sources: Cointelegraph

  2. · Funds stolen

    About US$34 million taken from 483 customer accounts

    Unauthorised withdrawals took about 4,836 ETH and 444 BTC from 483 customer accounts. Crypto.com halted all withdrawals overnight while it investigated.

    Outcome: Crypto.com said it reimbursed every affected customer.

    Sources: CoinDesk · Forkast

  3. · Operational mistake

    A$10.5 million sent to a customer by mistake

    A Crypto.com staff member sent a Melbourne customer A$10.5 million instead of a A$100 refund. Crypto.com found the mistake in December 2021 and sued in the Supreme Court of Victoria.

    Outcome: Crypto.com won default judgment in 2022, including the sale of a house bought with the money and put in the recipient's sister's name.

    Sources: Fortune

Regulation and legal action

We found no regulator or court action against Crypto.com's Australian business up to 31 October 2026.

Prices on CoinWharf

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